Terms of service

TERMS OF SERVICE

OVERVIEW

This website is operated by Aishwarya Silks. Throughout the site, the terms "we", "us", and "our" refer to Aishwarya Silks. By accessing our website and purchasing products from us, you agree to be bound by the following Terms of Service, policies, and conditions.

These Terms apply to all users of the website, including browsers, customers, merchants, and contributors of content.

ONLINE STORE TERMS

By using this website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or guardian.

You may not use our products or services for any unlawful purpose or violate any applicable laws while using this website.

Any breach of these Terms may result in immediate termination of access to our services.

GENERAL CONDITIONS

  • We reserve the right to refuse service to anyone at any time for any reason.

  • Product availability, pricing, and offers are subject to change without notice.

  • We may modify or discontinue any part of the website or services without prior notice.

PRODUCT INFORMATION

We strive to display product colours, designs, and descriptions as accurately as possible.

However:

  • Actual product colours may vary slightly due to photography, lighting, and screen settings.

  • Minor variations in weaving, zari work, texture, or finish are natural characteristics of handcrafted products and are not considered defects.

  • Product weights and measurements are approximate.

PRICING & PAYMENT

  • All prices are displayed in Indian Rupees (INR).

  • Prices may change without prior notice.

  • Orders will be processed only after successful payment confirmation.

  • We reserve the right to cancel orders due to pricing errors, stock unavailability, or suspected fraudulent activity.

ORDER ACCEPTANCE & CANCELLATION

We reserve the right to refuse or cancel any order for reasons including:

  • Product unavailability

  • Pricing errors

  • Incorrect customer information

  • Suspected fraudulent transactions

If payment has already been made, eligible refunds will be processed according to our Refund Policy.

SHIPPING & DELIVERY

  • Delivery timelines are estimates and may vary depending on location and courier services.

  • Aishwarya Silks is not responsible for delays caused by courier companies, natural disasters, strikes, or unforeseen circumstances.

  • Customers are responsible for providing accurate shipping information.

RETURNS & EXCHANGES

Returns and exchanges are governed by our Return Policy.

Products damaged due to misuse, improper handling, or normal wear and tear are not eligible for return or exchange.

INTELLECTUAL PROPERTY

All content on this website, including:

  • Logos

  • Product photographs

  • Videos

  • Graphics

  • Text

  • Designs

  • Website layout

are the property of Aishwarya Silks and protected under applicable intellectual property laws.

Unauthorized use, reproduction, or distribution is strictly prohibited.

USER COMMENTS & FEEDBACK

Any feedback, reviews, suggestions, or submissions provided by users may be used by Aishwarya Silks without restriction or compensation.

Users agree not to submit unlawful, offensive, defamatory, misleading, or harmful content.

THIRD-PARTY LINKS

Our website may contain links to third-party websites for convenience.

We do not endorse or assume responsibility for the content, policies, or practices of third-party websites.

DISCLAIMER OF WARRANTIES

All products and services are provided on an "as is" and "as available" basis.

Aishwarya Silks does not guarantee that:

  • The website will always be available without interruption.

  • Product descriptions are completely error-free.

  • The website will be free from technical issues or security vulnerabilities.

LIMITATION OF LIABILITY

To the maximum extent permitted by law, Aishwarya Silks shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from:

  • Use of the website

  • Purchase of products

  • Delays in delivery

  • Technical interruptions

  • Product misuse

INDEMNIFICATION

You agree to indemnify and hold harmless Aishwarya Silks, its employees, partners, affiliates, and representatives from any claims, liabilities, damages, or expenses arising from your violation of these Terms.

GOVERNING LAW

These Terms of Service shall be governed by and construed in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts of Shivamogga, Karnataka, India.

CHANGES TO TERMS OF SERVICE

We reserve the right to update, modify, or replace any part of these Terms at any time by posting updates on this page.

Continued use of the website following any changes constitutes acceptance of those changes.

CONTACT INFORMATION

For questions regarding these Terms of Service, please contact:

Aishwarya Silks
Shivamogga, Karnataka, India

📧 Email: aishwaryasilks777@gmail.com